 Patients now protected from hospital staff
A new section has been added to the Zero Tolerance procedure to protect patients and relatives from aggressive staff
Any member of staff who is aggressive, violent or threatening to a member of the public can be dealt with under the hospital’s Disciplinary Procedure.
This has been brought about because staff just got away with threatening public, as did the customer relations manager when she threatened my wife and I, when I told her my wife needed urgent treatment, because of a doctor being negligent.
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