[WillowTheWhisp]

I know some of you do online shopping and get their stuff delivered to their home.

Well I struggle carrying heavy shopping and Busman (my OH) works difficult hours and is not always available so we thought we'd have a bash at this online shopping malarky and get a month's worth bulk delivery from Tesco so we'd only have to supplement it with fresh foods on a weekly basis.

He did the online order and arranged for the delivery to come today.

When the man in the van arrived at the door his first question was "Is this a shop business you are buying for? You can't do that you know." So I asked him if it looked like a shop which it quite clearly doesn't. It's a private house. I told him it was our usual shopping for the month but just the heavy, bulky items so I wouldn't have to carry them because my husband is working and not always available to go shopping.

His reply to that was that we had bought too much and it wasn't allowed. We could have it this once but we wouldn't be able to shop there again! He then asked for help to bring it out of the van because if he had to do it himself, quote "I'd be knackered".

As there was only me here I told him I would try to help but I couldn't lift heavy stuff, that was the whole point of having it delivered to which his reply was "Don't come an attitude with me Mrs." What attitude? We ordered it, we paid for it, we have it delivered (which we have paid for too). At no point along the way were we refused or told we couldn't order a month's supply at a time until this guy arrived.

So, I phoned Busman to tell him that the stuff was here but the guy was being awkward about bringing it out of the van. He told me to tell him to take it back. I hope we get our money back. but going off past history with Tesco when we had the saga of the exploding Cola cans I just know it isn't going to be easy.

Maybe they want us to order every week because then they would get 4 delivery charges whereas with a bulk order they only get one.

As far as I am concerned I don't care if I never set foot inside Tesco again. It's ludicrous attitude to have towards customers and they don't deserve our future custom.

Asda here I come - or where's the nearest Sainsbury's?